At SicWiC, your satisfaction is our priority. If you're not completely satisfied with your purchase, we offer a straightforward return and refund process.

Returns

You can return items within 30 days from delivery. To be eligible, the item must be unused, in original packaging, and with proof of purchase.

Non-returnable items:

• Gift cards
• Sale/clearance items
• Perishable goods

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days. For any issues, please contact us.

Can I change or cancel my order?

We can make changes or cancel your order if it hasn’t been processed yet. Please reach out to us as quickly as possible.

What is your return policy?

Returns are accepted within 30 days of delivery for unused items in original packaging. See our Return Policy page for full details.

Are your lighting products energy-efficient?

Absolutely! Most of our products use LED technology for high efficiency and long-lasting performance.

Do your products include a warranty?

Some products come with a manufacturer warranty. Check the product details or contact us for specific information.